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Real Coverage. Clear Terms.

Every Job Backed by Honest Fix Guarantees

Every job we do — repair or replacement — comes with written guarantees that are easy to understand and actually honored.
Here you can compare both protection programs, see what’s covered, and read the full terms if you’d like the fine details.
No surprises. No upsells. Just guarantees that mean something.

Owner Alex Largent of Honest Fix Heating, Cooling & Plumbing standing beside a company service van serving Steubenville, Toronto, and surrounding Ohio Valley areas.
Real Guarantees, Real Accountability

Built on Trust, Not Fine Print

At Honest Fix, we don’t write guarantees to protect us — we write them to protect you.
Our team shows up when we say we will, charges exactly what we quote, and fixes it right the first time.

If something doesn’t hold, we make it right — in writing.
That’s the difference between a policy and a promise.

Owner Alex Largent of Honest Fix Heating, Cooling & Plumbing inspecting a furnace system with a homeowner in Steubenville, OH.
Find the Coverage That Fits Your Situation

Which Honest Fix Guarantee Applies to You?

We designed two guarantee programs to cover everything we do — from fast fixes to full system replacements.

Find the one that matches your situation and explore your coverage.

Service Trust Guardian

Applies to all repair and maintenance services.

60-Day Money-Back Guarantee

If you’re not satisfied after we’ve tried to make it right, we’ll refund the service cost.

5-Year Labor Warranty*

We cover the labor on your repair for five years when you keep up with regular maintenance.

No Overtime or After-Hours Fees

Same fair rate, day or night — because emergencies shouldn’t cost extra.

On-Time & Clean Work Credits**

If we’re late or leave a mess, we credit your bill automatically.

Price Lock for One Year***

The rate you pay today is the same if you need the same service again within a year.

Lifetime Trust Shield

Applies to all new system installations.

Lifetime Labor Warranty (Up to 15 Years)

We cover installation-related labor for as long as the system’s expected life.

Energy-Savings & Price-Match Guarantees††

Your energy use drops — or we reimburse you. Find a lower licensed quote — we’ll beat it.

90-Day Money-Back Guarantee

If we can’t resolve a documented issue within 90 days, we’ll remove it and refund you.

No-Lemon Protection

Three major failures in the first year? We replace the system, no questions asked.

Transferable Coverage

Sell your home? The next owner can keep the warranty for a small transfer fee.

Important Details * Annual maintenance by Honest Fix required to keep labor warranty valid.
** On-Time and Clean Work Credits are $50 each.
*** Price Lock applies to a repeat of the same service within 12 months.
† Lifetime Labor Warranty valid up to 15 years; includes 1 lb. refrigerant per covered repair.
†† Energy-Savings Guarantee requires a verified baseline (15 % first-year reduction target); Price Match valid within 30 days of a licensed, apples-to-apples quote.
‡ Transferable coverage requires a $75 fee upon home sale (maintenance must continue).

Simple. Fast. No Fine-Print Hassles.

How to Use Your Honest Fix Guarantee

We made our guarantee process easy to understand and even easier to use — no paperwork, no phone trees, and no surprise charges.
Here’s how it works if you ever need to use your guarantee:

  1. Call or Email Us — We log your service details and confirm your coverage.
  2. Get Scheduled Fast — Emergency issues get priority appointments within 48 hours.
  3. We Inspect and Resolve — Our NATE-certified techs fix the issue and document the results.
  4. You Stay Covered — Maintenance and records keep your coverage active year after year.
Honest Fix Heating, Cooling & Plumbing technician installing a whole-home humidifier filter on a furnace system in Steubenville, OH.
Straight Answers. No Fine Print.

Honest Fix Guarantee FAQs

We get it — “guarantees” and “warranties” often mean headaches, hidden terms, or long phone calls.
That’s not us.
These FAQs explain, in plain English, exactly how our guarantees work — and what you can expect when you choose Honest Fix.

Do I have to use Honest Fix for future service?

What’s actually covered under your guarantees?

What’s not covered?

Can my guarantee transfer if I sell my home?

How do I make a claim or request service under my guarantee?

Why do you cover labor when most companies don’t?

What happens if I skip a maintenance visit?

How long do your guarantees last?

Ready When You Are

Ready to Experience Real Coverage?

Get your free exact quote or talk with a Comfort Guide today.
No pressure, no upsells — just clear answers and work that’s backed in writing.

Every quote includes our written guarantee — no commitments, just clarity.