No heat, no cool, or no hot water? We can help.
Leo helps homeowners understand heating, cooling, and water heater options before scheduling service.
He is part of how Honest Fix explains things clearly and honestly, without replacing human service.
Leo is always available while you browse our website. Using him is optional.
Leo is designed to help with education and planning. Homeowners use him to understand repair versus replacement options, pricing factors, and when an in home visit is required.
Leo can also share general pricing ranges and explain what typically affects cost. When it makes sense, he may point homeowners to our installation price estimator for additional planning clarity.
Leo is not a licensed HVAC or water heater technician.
He is not a diagnostic tool.
He is not a replacement for an in home visit.
He is not a sales bot.
He does not pull answers from the internet.
Leo cannot provide an exact quote or diagnose a system. Exact pricing requires an in home visit. When hands on evaluation is needed, Leo will say so clearly.
Leo is trained only on Honest Fix approved information. This includes service documentation, pricing logic, guarantee details, and educational content written by Alex Largent.
Leo follows the same standards as the rest of the Honest Fix team. No upsells. Clear explanations. Customer first guidance.
Leo is reviewed and improved over time as services, pricing, and guarantees change. All updates happen through human oversight. Leo does not learn or act independently.
If you have questions while browsing, Leo is always available in the bottom right corner of your screen.
No. Leo is an AI Home Comfort Assistant used by Honest Fix. He is governed, reviewed, and maintained by the Honest Fix team.
Leo can explain general pricing ranges and common cost factors. He can also guide homeowners to tools like the installation price estimator for early planning. Exact quotes require an in home visit.
No. Leo helps homeowners understand their options first. If a homeowner decides it makes sense to move forward, Leo can help explain how scheduling works or direct them to the appropriate next step. Scheduling is always optional and happens only when the homeowner is ready.
No. Diagnosis requires hands on evaluation by a licensed technician.
Leo uses Honest Fix approved content only. This includes service documentation, guarantee information, pricing logic, educational articles written by Alex Largent, and webpages published on the Honest Fix website. He does not search the internet or use outside sources.
Leo will tell you when a question requires an in home visit or a human conversation. Honest Fix values clarity over guessing.
If an answer is not helpful, you may see a thumbs up or thumbs down option. This feedback helps the Honest Fix team review and refine Leo over time through human oversight.