0% for 25 months on a qualifying new Rheem® heating or cooling system. Installed by November 15.
Most contractors keep how they work to themselves. Honest Fix wrote ours down and published it: the same documents your technician trains against and is checked against, put here for you to read. Whether you are comparing contractors or just want to know what a job done right looks like before anyone starts, pick an area below. Then measure every company you talk to against it, Honest Fix included.
Published from our own operating manuals · Verified on every job · No shortcuts, no exceptions
Most of what makes an installation or a repair good is invisible the day it is finished. The ductwork is in the crawlspace, the braze joint is behind the panel, the commissioning readings live on a gauge for ten minutes and then they are gone. Writing the standard down, and letting you read it, is how Honest Fix makes the invisible checkable. Pick the area you care about and read what your contractor should have done. Every page here is the same document Honest Fix technicians answer to on every job across the Upper Ohio Valley.
The next three standards will cover how your technician diagnoses and repairs, how your exact quote is built, and how every finished job is checked.
Field conditions. Final installation and service details may vary based on manufacturer requirements, local code, home conditions, equipment model, safety constraints, and the written scope of work. Where the manufacturer's instructions and a published standard disagree, the manufacturer's instructions win, and your technician follows them.
You have read what Honest Fix holds itself to. Most companies will not write any of this down, and that difference is worth weighing before you sign anything. If you are still gathering quotes, take our questions to ask before you hire an HVAC contractor with you. They turn these standards into plain questions, and they work just as well on the companies you are comparing us against. If another contractor's proposal leaves you guessing, bring the question to us. A free exact quote visit comes with straight answers. No upsells, no games.