0% for 25 months on a qualifying new Rheem® heating or cooling system. Installed by November 15.
Every air conditioner pulls water out of your air, and every high-efficiency furnace makes water as it cools its exhaust. That water has to go somewhere. Honest Fix installs every condensate line to a written standard: sloped, supported, trapped, and protected by a safety switch. This page is that standard, published in full, so you can hold any contractor to it. Ours included.
Published from our Installation Handbook · Reviewed by Alex Largent · 100% satisfaction, no exceptions
Horizontal PVC gets proper slope and a support every four feet, because unsupported PVC sags as it ages and a sag becomes an air trap.
A safety switch sits in the secondary drain port on every coil and air handler, so a blocked line shuts the system down instead of soaking your ceiling.
The line never terminates on a walkway, porch, or roof in freezing weather, and never where the water runs back toward your siding or foundation.
Your condensate line is the least glamorous part of your system and one of the most common sources of water damage in a home. It is also the part a rushed installer is most likely to shortcut, because it is buried behind the equipment where nobody looks. Here is what Honest Fix requires on every installation. You are welcome to check ours against it.
Every horizontal PVC condensate line runs at ¼ inch of fall per foot, with a support at least every four feet. PVC bows over time wherever it is unsupported, and a bow creates an air trap that stops the line from draining. Cuts are made straight so the joint seats fully inside the fitting.
Every evaporator coil and air handler gets a properly oriented condensate trap, and the pipe or cap in the top of the tee is never glued, because that fitting has to open for service. A gas furnace will usually need an air tee as well, and which one comes from that furnace's installation instructions, not from habit. When a furnace and a coil share a drain, the furnace line ties in downstream of the coil trap, on a downward run.
Mechanical code requires overflow protection on cooling coils and air handlers, and a float-style safety switch is the method we install. It sits in the secondary drain port, and if the primary drain blocks, the switch shuts the system off before water backs into your ductwork. Where a condensate pump is used, the pump's own safety switch interrupts the control signal at the board, and the vinyl drain line is clamped to the pump fitting.
The line does not terminate on a walkway, a porch, or a roof where it can freeze, and it does not get a 90-degree elbow at the termination. It does not drain into an unconditioned space where it can freeze. And it is placed so the water does not run back toward your siding or drip onto your foundation.
River-valley humidity means your system pulls more water out of the air than it would in a drier climate, and it does it for more of the year. A drain line that would get away with a shortcut somewhere else does not get away with it here.
Unsupported PVC bows as it ages. The bow holds air, the air blocks the water, and the pan fills up behind it.
Without a safety switch, water backs up into the ductwork and the equipment. That is a ceiling repair, not a drain repair.
A line that ends on a porch or a roof, or that runs through an unconditioned space, will freeze. Then it has nowhere to drain.
Water running back toward the siding or dripping on the foundation does slow damage you will not notice until it is expensive.
Field conditions. Final installation details may vary based on manufacturer requirements, local code, home conditions, equipment model, safety constraints, and the written scope of work. Where the manufacturer's instructions and this standard disagree, the manufacturer's instructions win, and your technician follows them.
The most common cause is a condensate drain that is not draining. The line may be blocked, sagging, or trapped with air, so the water backs up into the pan and overflows. If your system has a working overflow safety switch, it should shut the system down before the water gets far. If it does not have one, the water goes into your ductwork.
That is the condensate drain, a 3/4 inch white PVC line. Your air conditioner pulls moisture out of your home's air, and a high-efficiency furnace makes water of its own as it cools its exhaust. Both leave through the drain line. On a typical cooling day it can carry several gallons.
Don't confuse it with the larger white PVC pipes, usually 2 to 3 inches, running from a high-efficiency furnace. Those are the furnace's venting. They carry combustion gases and intake air, not water. If you want the short version: the skinny 3/4 inch pipe is the drain, the fat pipes are the vent.
That is the overflow safety switch. Code requires overflow protection on evaporator coils and air handlers, and this switch is how we provide it. It sits in the secondary drain port and shuts the system off if the drain backs up, which is what stops a clogged drain from turning into a ceiling repair.
Only when the water cannot drain by gravity, which usually means the equipment sits below the drain. When a pump is used, it gets a safety switch that interrupts the control signal so the system stops if the pump fails, and the vinyl line is clamped to the pump fitting rather than pushed on and hoped for.
Somewhere the water can go without freezing and without running back at your house. It should not terminate on a walkway, a porch, or a roof, it should not have a 90-degree elbow at the end, and it should not drain into an unconditioned space where it can freeze. Where exactly it lands depends on your home.
It can be. A line that carries water during freezing weather and ends somewhere it can freeze will eventually back up. If yours terminates on a porch, a walkway, or a roof, that is worth having looked at.
Read this page and go look. You are checking for a line that falls consistently toward the drain, a support roughly every four feet, a trap at the coil, and a safety switch in the secondary port. If you would rather have someone look with you, that is what a free exact quote visit is for.
Now you know what a correct condensate line looks like. If yours does not look like this, or you would rather have someone else check, Honest Fix will come out and give you a straight answer. No upsells, no games.
Air handlers · Evaporator coils · High-efficiency furnace · Ductless head drains · AC repair · The full Installation Standard