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Why Does My Heat Pump Auxiliary Heat Keep Turning On in Steubenville, OH and Weirton, WV?

March 11th, 2026

4 min read

By Scott Merritt

auxiliary heat
Auxiliary Heat Running Too Often | Steubenville & Weirton
8:36

Auxiliary Heat: Why It Turns On and What It Means

Quick Answer: Auxiliary heat may turn on frequently when outdoor temperatures fall below 30–35°F, when the thermostat is raised quickly, or when the heat pump cannot maintain temperature alone. Auxiliary heat strips typically use 5–20 kW of electric resistance heating, which can consume 2–3× more electricity than normal heat pump operation.

Many homes in Steubenville’s historic neighborhoods and Weirton’s hillside communities rely on heat pumps during Ohio River valley winters. Temperatures commonly drop into the 20–30°F range, increasing heating demand. Older homes with limited insulation, basement heat loss, and river-valley cold air pooling during winter nights can cause heat pumps to rely more heavily on auxiliary heat.

Quick Diagnostic Summary

Symptom Likely Cause What to Check
Auxiliary heat indicator on thermostat Cold outdoor temperatures Normal winter operation
Auxiliary heat running frequently Heat pump struggling to maintain temperature HVAC inspection
Energy bills higher than expected Auxiliary heat running often System evaluation
Heat pump running constantly Heat loss or system efficiency issue Insulation and airflow
Slow indoor temperature increase Heat pump capacity limit HVAC performance
Thermostat raised quickly Auxiliary heat activation Thermostat settings
Heat pump not reaching thermostat setting Undersized or efficiency problem Technician evaluation
Aux heat during defrost cycle Normal defrost operation Wait 5–15 minutes

What Is Auxiliary Heat on a Heat Pump?

Quick Answer: Auxiliary heat is a backup heating system that activates automatically when the heat pump cannot provide enough heat on its own.

Most heat pumps include electric resistance heating elements installed in the indoor air handler. These heating strips generate heat directly when the heat pump requires assistance.

Auxiliary heat may activate when:

  • Outdoor temperatures drop below 30–35°F
  • The thermostat is raised several degrees
  • The heat pump cannot maintain indoor temperature

While helpful for comfort, this backup heat uses significantly more electricity.

What Is the Difference Between Auxiliary Heat and Emergency Heat?

Quick Answer: Auxiliary heat activates automatically when the heat pump needs assistance, while emergency heat is manually selected on the thermostat when the heat pump cannot operate.

Emergency heat disables the outdoor heat pump unit and relies entirely on electric resistance heating.

Homeowners typically use emergency heat when:

  • The outdoor unit stops working
  • The heat pump requires repair
  • Severe winter conditions occur

Because emergency heat uses only electric heating strips, it usually consumes the most electricity.

Can the Defrost Cycle Turn On Auxiliary Heat?

Quick Answer: Yes. Auxiliary heat may activate temporarily during the heat pump defrost cycle.

When outdoor temperatures fall below 40°F, frost can form on the outdoor coil. The system periodically reverses operation to melt this frost.

Defrost cycles typically last 5–15 minutes, and auxiliary heat activates briefly to prevent cold air from blowing indoors during the process.

This behavior is normal during winter operation.

What Is the Heat Pump Balance Point?

Quick Answer: The balance point is the outdoor temperature at which the heat pump can no longer supply enough heat to maintain indoor temperature by itself.

For many systems, this occurs around 30–35°F depending on home insulation and system size.

Below the balance point:

  • Heating demand increases
  • Heat pump output declines
  • Auxiliary heat activates more frequently

Homes with higher heat loss may reach this balance point sooner.

Can Thermostat Settings Trigger Auxiliary Heat?

Quick Answer: Yes. Raising the thermostat temperature several degrees at once can cause auxiliary heat to activate.

When the thermostat detects a large gap between the current indoor temperature and the desired setting, it may activate auxiliary heat to warm the home faster.

This commonly occurs when:

  • Programmable thermostat schedules increase temperatures quickly
  • Thermostat adjustments exceed 2–3°F
  • Indoor temperatures drop overnight

Gradual adjustments help reduce unnecessary auxiliary heat use.

Can Airflow Problems Cause Auxiliary Heat to Run More Often?

Quick Answer: Yes. Restricted airflow can reduce heat pump heating capacity and cause auxiliary heat to activate more frequently.

Common airflow problems include:

  • Dirty air filters
  • Blocked supply vents
  • Dust buildup on coils
  • Duct restrictions

Most heat pump systems require approximately 350–450 cubic feet per minute (CFM) per ton of airflow for efficient operation.

Poor airflow makes it harder for the heat pump to maintain indoor temperature.

Can Low Refrigerant Cause Frequent Auxiliary Heat?

Quick Answer: Yes. Low refrigerant levels reduce the heat pump’s ability to transfer heat effectively.

When refrigerant levels drop below normal operating range, the system may produce less heating output.

Possible symptoms include:

  • Longer heating cycles
  • Reduced heating performance
  • Frequent auxiliary heat activation

Refrigerant problems require professional inspection.

Can Poor Insulation Cause Auxiliary Heat to Run Often?

Quick Answer: Yes. Heat loss from poorly insulated homes can force heat pumps to rely on auxiliary heat more frequently.

Common heat loss areas include:

  • Attic insulation gaps
  • Drafty windows
  • Basement air leakage
  • Exterior wall insulation loss

Reducing heat loss helps the heat pump maintain indoor temperature without frequent backup heating.

How Can Homeowners Reduce Auxiliary Heat Use?

Quick Answer: Maintaining proper airflow, insulation, and thermostat settings can reduce how often auxiliary heat activates.

Helpful steps include:

  • Replace air filters every 1–3 months
  • Avoid large thermostat adjustments
  • Schedule annual HVAC maintenance
  • Seal air leaks around windows and doors
  • Maintain proper insulation
  • Monitor aux heat runtime on smart thermostats when available

These steps help the heat pump operate efficiently.

Quick Troubleshooting Checklist

Quick Answer: Homeowners can check several simple conditions if auxiliary heat runs frequently.

Basic checks include:

  • Confirm thermostat settings
  • Replace dirty air filters
  • Inspect vents for airflow restrictions
  • Observe whether the heat pump runs constantly
  • Check insulation and drafts near windows

If auxiliary heat continues running often, system inspection may be needed.

When Should You Call an HVAC Technician?

Quick Answer: If auxiliary heat runs constantly or energy bills rise significantly, the heat pump should be inspected by a technician.

HVAC technicians in the Steubenville and Weirton area frequently diagnose excessive auxiliary heat operation caused by restricted airflow, aging systems, or heat loss during extended winter cold periods.

Professional inspection may include:

  • Airflow measurement
  • Refrigerant level testing
  • Heat pump performance testing
  • System sizing evaluation
  • Thermostat configuration review

Key Takeaways

Quick Answer: Auxiliary heat helps heat pumps maintain indoor temperatures during cold weather, but frequent operation may indicate system problems.

Common causes include:

  • Cold outdoor temperatures
  • Thermostat adjustments
  • Airflow restrictions
  • Low refrigerant levels
  • Poor insulation

Addressing these issues can improve heat pump efficiency.

FAQs

Is it normal for auxiliary heat to turn on in winter?

Quick Answer: Yes. Auxiliary heat commonly activates when outdoor temperatures drop below 30–35°F or when the system requires additional heating capacity.

Why is my auxiliary heat running all the time?

Quick Answer: Frequent auxiliary heat operation may indicate airflow restrictions, low refrigerant, or excessive heat loss from the home.

Does auxiliary heat increase energy bills?

Quick Answer: Yes. Electric resistance heating used in auxiliary heat consumes significantly more electricity than normal heat pump operation.

What is the difference between auxiliary heat and emergency heat?

Quick Answer: Auxiliary heat operates automatically with the heat pump, while emergency heat is manually selected when the outdoor unit cannot run.

Exact HVAC replacement quotes available at (740) 825-9408 or HonestFix.com/schedule-service.

Scott Merritt

Scott Merritt is a co-founder of Honest Fix Heating, Cooling and Plumbing and brings more than 30 years of experience across HVAC, leadership, and industry education. He serves in a senior leadership and oversight role, providing licensed guidance, reviewing HVAC educational content, and supporting technician training and documentation standards. Prior to co-founding Honest Fix, Scott founded and owned Fire & Ice Heating & Air Conditioning in Columbus, Ohio, which he operated for more than two decades before selling the company in 2025. During that time, he led programs and partnerships including Carrier Factory Authorized Dealer, Trane Comfort Specialist, and Rheem Pro Partner, helping establish high technical and training standards. Scott is the Ohio State HVAC license holder for Honest Fix and provides licensed oversight to help ensure work meets applicable codes and manufacturer requirements. Learn more about Scott’s background and role at Honest Fix by viewing his full leadership bio.